Parallel Entrepreneur with Mark Cleveland

Join me, Mark Cleveland, as I sit down with Ania Rodriguez, CEO & Founder of JourneyTrack.io, to discuss her journey as a serial entrepreneur and her mission to revolutionize customer experience. Ania shares her insights on building enterprise-grade SaaS platforms, raising capital as a female founder, and scaling multiple businesses simultaneously.

Highlights:

• How Ania leveraged her background in customer experience and innovation to launch JourneyTrack.
• The importance of listening to your customers and tying Customer Experience to ROI.
• Her strategies for building a winning team and thriving as a Parallel Entrepreneur.
• If you're an entrepreneur, leader, or innovator, this episode is packed with actionable advice and inspiration.

Chapters:

00:00:00 Welcome to the Parallel Entrepreneur
00:29:00 Introduction to Anya Rodriguez and JourneyTrack.io
00:02:12 The Importance of Customer Experience
00:06:04 Lessons from Entrepreneurship
00:08:37 Scaling and Team Dynamics
00:09:50 Mentorship and Networking
00:13:20 Navigating Capital Raising Challenges
00:15:27 Daily Life as a CEO
00:16:31 Finding Inspiration and Energy
00:18:34 Finding Investors and Building a Supportive Team
00:22:23 Defining the North Star for Impact
00:26:30 The Role of AI in Customer Experience
00:29:39 Embracing Experimentation and Agility
00:31:32 Lessons on Timing and Exit Strategies
00:33:57 Advice to My Younger Self
00:37:06 The Power of Creativity and Mentorship